Swedish Customer Service Agent

Job Details

Gibraltar Salary: Competitive salary + benefits
Sector: iGaming Type: Permanent
Start Date: ASAP Contact: Robert Ally

Swedish Customer Service Agent | Competitive | Online Gaming | Gibraltar

SRGEurope are working with one of the biggest names in the Online Gaming industry to recruit a Swedish Customer Service Agent you will be an outgoing, hardworking, and fun individual whose personality and skills shine the brightest at all times - this is a shift base role hence a perfect career possibility for a socially dynamic, networking and charismatic person.

Our clients are a worldwide brand within the Online Gaming Sector, and are expanding throughout 2021 and beyond. They offer a relaxed, modern working environment, where your input is valued and you will receive all the help you need to develop your career further. If you have excellent communication skills, and want to work in a fun environment, then this could be the opportunity for you.

What's on Offer?

  • Private Healthcare scheme.

  • Virgin Tribe - access to exclusive Virgin offers and experiences.

  • Life Assurance (x3 salary).

  • Contributory Pension Plan.

What you will be doing:

  • Answering customers enquiries via phone, email and live chat in a timely and professional manner and providing superior customer service

  • Escalating cases and following up with player

  • Handling KYC documents and forwarding them to the correct department

  • Working closely with our responsible gaming team and offering RG tools to players

  • Being proactive to learn different areas of the business

  • Translations (If required)

The Essentials:

  • Native level of Swedish

  • Fluent level of written and spoken English

  • Strong communication and interpersonal skills

  • Strong writing skills (spelling & grammar)

  • Ability to write content in a creative and catching manner

  • Basic knowledge of Microsoft Word and Excel

If you are an experienced and talented Swedish Customer Service Agent and this is the challenge that you are looking for in your career, then get in touch with me today, for more information and a full job description.

To Apply

Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant on +350 200 69999 or

| iGaming | Customer Service | Swedish | English