Job Details
| Gibraltar | Salary: Competitve Salary Plus Benefits |
| Sector: iGaming, Tech | Type: Permanent |
| Start Date: ASAP | Contact: Ebony Jacks |
Production System Analyst | Competitive Salary + Benefits package | Online Sector | Gibraltar
SRGEurope has been appointed to recruit an experienced Production System Analyst for a new & exciting online trading platform. If you are a great problem solver and coordinator with a solid understanding of modern cloud platform technologies and seeking your next career move, we want to hear from you!
Production System Analyst Responsibilities:
- Provide application support to business users on trading platform
- Manage and resolve production incidents on trading platform
- Assist with the definition and development of critical process monitoring dashboard and
- Investigative toolsets
- Assist with the prioritization of trading platform change pipeline
- Configure and manage Jira Service Desk software and workflows
- Administrate corporate software systems
- Management of corporate mobile and desktop devices (Wintel and Mac)
- Development and support of cloud based corporate technical services
- Work closely with DevOps to deliver robust and scalable production systems
- Assist in corporate technical projects to support ISO 27001 standard
- Support data collection for cyclical audit and internal assessment for production health checks
- Contribute to continuous service improvement methodology and processes
- Document and maintain the technology support runbook to a high standard
- Contribute towards the production-first culture
- Assist with the development of critical monitoring dashboard and investigative toolsets
Production System Analyst Requirements:
- BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus
- Background in technical/application support and cloud services
- Jira and Azure experience
- Dashboard monitoring software and configuration
- Strong problem-solving skills
- SQL reporting skills
- Organisational and project management
- KPI Data Collection and Service Uptime Reporting
Desirable:
- Experienced in cloud mobile device management
- Experienced in Gaming/Media/Fintech is highly desirable
- ITIL Framework experience
- Agile Led Delivery experience
- Experience of an ISO27001certified workplace
- PCI Compliance experience
- Interest and knowledge of technological trends in infrastructure service support and toolsets
- Trading or gaming experience including KYC and Payment processing
- Interest in football, gaming or trading
Why Gibraltar?
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family. We will help you with your relocation process about which you can read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar
To Apply
If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at support@srgeurope.com or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.
We have a variety of jobs within the Online Gaming sector ranging from £25k-£100k, so if this one is not suitable please visit our website www.srgeurope.com for other exciting opportunities you can apply for.
System Analyst | Jira | SQL | Azure
