Operations Manager

Job Details

North West England, England Salary: Plus Benefits
Sector: iGaming, Tech Type: Permanent
Start Date: ASAP Contact: Clare Cogan

Senior Operations Manager | Competitive salary + excellent bonus, benefits package, relocation assistance | United Kingdom


SRGEurope has been appointed to recruit a Senior Operations Manager to join a high profile and fast growing online gaming company in the UK. Our client is dynamic, creative, and has an incredibly talented work-force.


To be successful in this role you will be a natural leader with drive and ambition in order to grow and push the business forward. You will be part of a strong management team and your role will be key to the business development with high levels of responsibility involved. Communication will be a key strength along with strong decision and pervasive skills. You will have strong connections in the business and experience and passion for the Gaming sector are a given.



  • Implement business strategies and plan by setting a clear vision whilst motivating the right culture and strong team ethics.
  • Drive customer acquisition and retention efforts/marketing campaigns to raise the brand presence during a period of active growth.
  • Monitor and challenge comprehensive goals for performance and growth to reach all operational targets.
  • Promote company culture and vision, driving high-performing teams with excellent work principles. Influence and drive the team to deliver exceptional service delivery.
  • Monitor daily operations of the company including ongoing processes and making improvements and change where needed.
  • Lead and manage up to several teams to inspire ultimate performance and commitment, coaching, engaging and developing people to achieve their maximum potential.
  • Ensure delivery of outstanding customer service through evaluating operational performance by analysing and interpreting data and KPIs at appropriate cost.
  • Manage relationships with employees and business partners/vendors at all levels to collaborate and build relationships.
  • Assist COO Europe in implementing processes and reporting functions and submitting reports to the COO Europe in all matters that are critical.


  • Extensive experience as an Operations Manager gained within Online Gaming.
  • Knowledge of the UK gaming market, gaming regulatory and industry-specific subject matters.
  • Strong insight of critical business functions within the gaming industry.
  • Confident in managing and working within budgets.
  • Demonstrable competencies in strategic planning and business development.
  • Working knowledge of data analysis and performance / operational KPIs.
  • Working knowledge of IT/Business infrastructure and MS Office.
  • Advanced organisational and leadership abilities with excellent interpersonal and presentation skills.
  • Confident in decision making and problem solving and persuasive skills.

To Apply


If you are interested in this role press apply now and if you want to know more e-mail us at or alternatively call +350 200 69999 for Gibraltar or 0207 183 6462 for UK.


UK Gaming | Analytical skills | Strong leadership skills | Budgets | Operational KPIs