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Network Operations Technician

Job Details

Gibraltar Salary: Competitive salary plus benefits
Sector: Tech Type: Permanent
Start Date: ASAP Contact: Manjinder Rai

Network Operations Technician | Telecoms |Gibraltar | Competitive Salary + Benefits

The Role

SRGEurope have been appointed to recruit an experienced Network Operations Technician for a Telecoms company based in the thriving jurisdiction of Gibraltar. You will be required to provide technical support and network supervision across various fields, including the company's RAN (2G/3G/4G/5G) networks, International Transport (OTN/WDM) networks, along with IP packet-based transport technologies such as MPLS and Carrier Ethernet.


The Network Operations team is also responsible for the supervision of the company's Incident and Change Management policies.

If you are an experienced Network Operations Technician and looking to take the next step in your career then this could be the role for you.

What's on offer to you?

  • Very competitive salary, commensurate with experience

  • Membership to the staff defined contribution pension scheme (after 12 months employment)

  • Access to company health cover scheme (after 12 months)

What You Will Be Doing

  • Exposure to technologies such as IP, WDM/OTN (terrestrial and submarine environments), IPTV, WIFI, Converged Voice (IMS), Mobile RAN.

  • Provide 1st & 2nd line support to internal and external customers, providing service assurance and managing escalations accordingly.

  • Collaboration with our various engineering teams to provide remote support with routers, firewalls, Layer2 & Layer3 aggregation and distribution elements, and any other related technologies within our ecosystem.

  • Provide L1 fault resolution, always adhering to our Incident Management policy to ensure all events are recorded and resolved.

  • Escalate issues to L3 or L4 support, internally or externally, with a view to achieving fault resolution within the designated SLA.

What You Will Need to Succeed In This Role

  • Preferable: A Bachelor's Degree (or equivalent certification) within a Networking, Engineering, or relevant telecommunications field.

  • Ability to work within a demanding environment.

  • Excellent communication skills, comfortable managing customer expectations and meeting customer demands.

  • This is an onsite role and requires the successful candidate to have a physical presence in Gibraltar

  • The role is offered on a full time, permanent basis subject to a 12 month probationary period

  • You will be required to participate in a 24/7/365 shift rotation

If you are an experienced Network Operations Technician, and this is the challenge that you are looking for in your career, get in touch with me today.

To Apply

Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Manjinder Rai, Recruitment Consultant by email manjinder.rai@srgeurope.com or call Gibraltar +350 200 69999.

Why Gibraltar

Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family. We will help you with your relocation process about which you can read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar.

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