|Gibraltar||Salary: Competitive Salary|
|Sector: Tech||Type: Permanent|
|Start Date: ASAP||Contact: Billy Malone|
Network Operations Engineer (NOC) | Online Gaming | Gibraltar
SRGEurope have been appointed to recruit a skilled and talented 24/7 Network Operations Engineer. In this role based in our client's fantastic offices in the heart of Gibraltar, you will join our team of skilled professionals.
Our clients are a household name within the Online Gaming and Sports Betting sector, and are expanding their brand and scaling their teams rapidly throughout 2022. They offer a relaxed, yet hard-working international work environment and they are looking for a career driven, like-minded team player, that is motivated to ensure delivery of the best customer experience across all our clients product verticals.
If you are an experienced 24/7 Operations Engineer then this is the opportunity for you.
What's on Offer?
A fantastic collaborative work environment in an excellent location.
Private Healthcare that begins on day one and the option to add family members.
A Pension Plan after successfully completing probation.
Free language classes and wellness coaching.
Discounts for several restaurants along with subsidised gym memberships.
A comprehensive relocation package.
What you will be doing:
To monitor and maintain the operational integrity of network equipment, servers, operating systems and critical services.
Accurate recording and maintenance of all records relating to role, actions or procedures i.e. Checklist, Updating incident cases etc.
Problem management and escalation within guidance of standard operating procedures.
Escalation of calls to other support teams or third parties as necessary.
Work with third party suppliers to resolve any issues that they might have which are affecting our customer facing services.
Maintaining up to date knowledge of working practices and procedures.
Meeting SLA's as defined in the NOC handbook.
Carrying out routine system and network integrity checks to maintain effective service levels.
Provide initial troubleshooting on issues, working closely with other technicians to resolve any issues in a timely and efficient manner.
Produce detailed root cause analysis reports on all major incidents.
Provide hands on support for systems within our Data Centre environment.
Maintain awareness of our entire live environment, be aware of and provide a rapid response to any issues
Fluent in both spoken and written English.
Experience of working with a modern Data Centre, including monitoring of environmental conditions and critical power systems.
Able to learn and adapt to new technologies through self-directed training.
Ability to produce highly detailed documentation for technical procedures.
Positive and proactive thinker.
Ability to work to strict guidelines and timescales across multiple streams simultaneously, often having to act on your own initiative.
Knowledge of network monitoring tools.
A Unix/Linux and windows skillset that will allow you to perform initial troubleshooting steps.
Knowledge of TCP/IP networking.
Understanding the concepts of a virtual infrastructure.
Previous experience in a NOC environment.
CCNA / RHCA/ MCSE or equivalent.
Experience with Cisco, F5 and Arista network equipment.
Awareness of monitoring tools, CA eHealth, CA Spectrum, Icinga/Nagios and Solarwinds
Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Billy Malone, Recruitment Consultant on firstname.lastname@example.org or on +350 200 69999.