|Gibraltar||Salary: Competitive salary plus benefits|
|Sector: Tech||Type: Permanent|
|Start Date: ASAP||Contact: Manjinder Rai|
IT Service Desk Engineer |Telecoms |Gibraltar | Competitive Salary + Benefits
SRGEurope have been appointed to recruit an experienced IT Service Desk Engineer for a Telecoms company based in the thriving jurisdiction of Gibraltar.
If you are an experienced IT Service Desk Engineer and looking to take the next step in your career then this could be the role for you.
What's on offer to you?
Competitive salary plus benefits
What You Will Be Doing
Provide first line technical support and assistance to internal staff based across multiple locations
Troubleshoot IT hardware & software issues
Deliver successful outcomes in line with the associated SLA's
Use of service desk system to log, prioritise and manage support requests
Manage user/employee onboarding & offboarding
Ensure compliance with existing organisation policies and procedures
Create and maintain technical operational documentation and procedures
Participate in an on-call rota
What You Will Need to Succeed In This Role
Knowledge of Windows 10/11 desktop environments
Knowledge of Microsoft Active Directory & 365 services (Azure AD/SharePoint/OneDrive/Teams)
Experience with remote access technologies and virtual desktop infrastructure
Experience with desktop hardware lifecycle management
Experience with UEM/MDM & Remote Assistance tooling
Basic understanding of virtualisation, networking and print/file services
2 years' experience in a similar role
Fluent in English
Experience with Atlassian software (Confluence/JIRA Service Management)
Experience with MacOS
Experience with VMWare WorkspaceOne & Horizon
Understanding of "Modern Desktop" concepts and technologies
If you are an experienced IT Service Desk Engineer, and this is the challenge that you are looking for in your career, get in touch with me today.
Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Manjinder Rai, Recruitment Consultant by email email@example.com or call Gibraltar +350 200 69999.
Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family. We will help you with your relocation process about which you can read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar.
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