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IT Agent

Job Details

Malta Island, Malta Salary: Competitive Salary + Benefits
Sector: Tech Type: Permanent
Start Date: ASAP Contact: Michal Sovich

IT Agent | Competitive Salary + Benefits | Malta

 

 

SRGEurope has been appointed to recruit an IT Agent to join a high profile Payment Provider in Malta. This role will be responsible for two aspects - managing IT related issues as well as managing IT projects.

The IT Agent will be responsible for planning implementation and improvements of IT infrastructure while ensuring continuity of IT related services. In addition, the IT Project Manager will be responsible for successful initiation of projects, planning, design, coordination of execution, monitoring, controlling and closure and managing the Administration team

 

 

IT Agent Responsibilities:

 

  • Planning implementation and improvements of IT infrastructure while ensuring continuity of IT related services.
  • Managing and solving IT related incidents and requests, received through the internal ticketing system, by providing direct assistance when the matter can be solved locally and escalating others to support when cannot be resolved locally.
  • Development of the project plans, identifying the right people to execute the project, managing the projects, minimizing the risk, project schedule, project budget, assistant to CEO
  • Take care of accounts and mail boxes creation, include them in the necessary groups and give them permissions as requested by their respective team leaders.
  • Diagnose, troubleshoot and resolve technical issues surrounding Windows OS, MS Office, network, e-mail, CRM/Plexop, Zoiper and hardware in a timely manner ensuring reliability and stability.
  • Drafting and implementation of policies and procedures
  • Assist the director with meetings, training, updating presentations and any other requests
  • Compiling of technical reports and meeting minutes

 

IT Agent Requirements:

 

  • EU Passport is required
  • Fluent in English (fluent in Italian is an advantage).
  • 2 years' experience in IT is a must.
  • Degree Qualification is an advantage.

 

Why Malta

 

Malta is a Southern European island country consisting of an archipelago in the Mediterranean Sea, full of history, beaches, culture and friendly people. It is easily accessible from most UK airports with a flight time of around just 3 hours. English is Malta's second official language so communication forms no problem. Summer weather is fantastic and the winters are mild. You certainly won't be bored in Malta, from hiking, mountain biking, rock climbing, scuba diving, paragliding, and windsurfing or just relaxing on the beautiful beaches - there really is something for everyone.

 

To Apply

If you would like to proceed to the next stage press apply now, if you want to know more e-mail us at support@srgeurope.com or call us for Malta +356 277 82156, for UK 0207 183 6462 we look forward to hearing from you.

 

 

IT | Infrastructure | Finance | Malta