IT Manager

Job Details

Liverpool, Merseyside Salary: Competitive Salary + Benefits
Sector: Tech Type: Permanent
Start Date: ASAP Contact: Robert Ally

IT Manager |IT / Telecoms | Liverpool

The Role

SRGEurope have been appointed to recruit an IT Manager. As the IT Manager you will be focused on the delivery of SLA's to the business and our customers. Ensuring ITIL best practice is at the core of our delivery.

If you are an experienced IT Manager and looking to take the next step in your career then this could be the role for you.

What's on offer to you?

  • Annual Bonus Scheme
  • Company Contribution Pension Scheme,
  • Training Opportunities
  • Gym & Retail Discounts

What You Will Be Doing

  • To take overall responsibility for the IT service delivery teams within a ITIL framework
  • Ensure that computer systems and networks are running smoothly
  • Act as departmental lead in the absence of IT/IS Director.
  • Conduct staff appraisals, reviews and set KPIS In line with the team.
  • To be responsible for IT continuity of service, cyber security and disaster recovery
  • To be responsible for managing external IT services, suppliers, and provider service levels
  • To be fundamental in developing working culture, its reputation, and values
  • To be responsible for the administration of 27001 policy and process
  • To process GDPR SAR and report incidents to the Data Protection Officer
  • To manage availability of the IT and Development team resources within DevOps
  • Maintain the Technology department commitment to budget accountability
  • Maintain self and the team with current IT accreditation as defined in the review process
  • Work as part of a larger team to develop working practices and procedures.

What You Will Need to Succeed In This Role

  • Team management of 5-10 people
  • Have ITIL accreditation and be comfortable driving ITIL process.
  • Have worked in a ISO 27001 organisation and be aware of the requirements for ISO 27001
  • Have a high standard of numeracy.
  • Enjoy working in an agile DevOps fast paced environment.
  • Have a solid industry IT technical understanding of Microsoft solutions.
  • Have strong written and verbal communication skills.
  • Have a strong orientation towards quality, safety, and continuous improvement.
  • Full UK Driving Licence.

If you are an experienced IT Manager, and this is the challenge that you are looking for in your career, get in touch with me today.

To Apply

Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant by email or call Gibraltar +350 200 69999.

ITIL | IT Manager | Microsoft | DevOps | Liverpool