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HVC Executive

Job Details

Gibraltar Salary: Competitive salary plus benefits
Sector: iGaming Type: Permanent
Start Date: ASAP Contact: Robert Ally

HVC Executive | Online Gaming | Gibraltar | Mandarin speaker

SRGEurope have been appointed to recruit a capable HVC Executive. The principle objective of this role is to identify and develop our HVCs and to maintain a good relationship with them whilst providing support to our Account Manager. You will be responsible for optimizing deals to ensure ROI.

If you are an experienced HVC Executive then this is the opportunity for you.

What's on Offer?

  • A fantastic collaborative work environment in an excellent location.

  • Private Healthcare that begins on day one and the option to add family members.

  • A Pension Plan after successfully completing probation.

  • Free language classes and wellness coaching.

  • Discounts for several restaurants along with subsidised gym memberships.

  • A comprehensive relocation package.

What you will be doing:

  • Building strong relationships with HVC customers and provide superb, personalized service

  • To provide the HVC with personal and competition beating service

  • Reaching out to players proactively to reactivate dormant accounts

  • Set up HVC campaigns and bonuses for HVCs

  • To assist with the payment generation process for monthly affiliate commission payments

  • To assist with general HVC enquiries

  • Monitor HVC activity, analyse performance, identify areas of improvement and recommend ways to increase revenues

  • Provide assistance to the Account Manager and other Team members

The Essentials:

  • HVCs

  • Affiliates (at times)

  • Marketing

  • Compliance

  • Creative

  • Procurement Backup technology

  • Must be proficient with MS Office, especially Excel and Outlook.

  • A strong communicator, with good interpersonal skills.

  • Ability to work as part of a team and independently.

  • Ability to multi-task and be analytical, with high attention to detail.

  • Fluent in Mandarin and English - both written and spoken.

  • The position is full-time (40 hours per week) working five days out of seven, flexible to suit business needs

  • Available to work weekends when needed

Why Gibraltar

Gibraltar is a British Overseas Territory on the edge of the Iberian Peninsula neighbouring Southern Spain. It boasts 300 days of sunshine per year, a relaxed out of work lifestyle and is easily accessible to the rest of Europe from Gibraltar and Malaga airports. The primary currency in Gibraltar is pounds/sterling and there are excellent English speaking schools if you are relocating with your family. We will help you with your relocation process about which you can read here: https://www.srgeurope.com/working-in-gibraltar/relocating-to-gibraltar.

To Apply

Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Robert Ally, Recruitment Consultant on robert.ally@srgeurope.com or on +350 200 69999.

Mandarin, Chinese, HVC, VIP, HVC Executive.

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