Head of VIP - Outbound Sales

Job Details

Gibraltar Salary: £40000 - £50000 per annum + Plus bonus and OTE, Relocation assistance
Sector: iGaming Type: Permanent
Start Date: ASAP Contact: Kayleen Ruiz

Head of VIP - Outbound Sales - £40k - £50k plus bonus and OTE, Relocation assistance - Gibraltar

SRGEurope has been appointed to recruit an experienced and hands-on Head of VIP Outbound Sales for an award winning Casino, who also specialise within Sportsbook and gaming related products.

The Head of VIP will report to the Director of VIP and is responsible for achieving the overall activity and revenue targets for the VIP channel. The role covers all aspects of sales, training and development of the Account Managers in order to achieve the objectives and overall strategy of the VIP channel with a specific focus on sales and outbound activity.

The Head of VIP Outbound Sales position is a new role within the organisation to scope, define and deliver the activity and revenue targets of the VIP programme. The role will focus on delivering an increased level of acquisition, activity, reactivation and retention of an existing group of valuable players and new VIPs. The role is responsible for the outbound sales of players across all brands and products.

Head Of VIP Responsibilities:

  • Maximise revenue and activity from the VIP segments
  • Find and develop new VIPs
  • Manage on-boarding to the VIP programme
  • Reactivate lapsed VIPs to maximise revenue from the whole VIP player base
  • Work with the various Commercial and Operational teams to identify and nurture potential new and existing VIPs throughout their life cycle and tenure
  • Work with the VIP Account Managers to deliver new promotions and commercial opportunities for the VIPs
  • Knowledge of business and management principles involved in sales planning and partnership-based commercial activity
  • To formulate strategies and objectives to deliver sales, revenue and activity targets and KPI's for the VIP channel
  • To analyse the performance of promotions and campaigns through data led insight
  • To work alongside the Head of VIP Account Management to develop and create increased activity and revenue from the VIP segments

Head of VIP Experience:

  • 5 years+ experience working within Sales and Business Development teams
  • Direct commercial, business development and sales experience
  • Ideally experience of sales and marketing to VIP e-gaming or sport betting customers
  • Experience working on the strategy and objectives of a Commercial and VIP channel
  • Reporting and analytical experience of a Sales Team and channel


This client is an award-winning online Casino, Poker and Bingo Operator that is listed on the London Stock Exchange. They are based in Gibraltar and enjoy a young and vibrant culture where Senior Managers are in touch with the needs of the players. They are first and foremost a Gaming business. The management team is steeped in the Gaming industry and all the company's employees are motivated by one goal - to create the most exciting Gaming experience available online.

To Apply

Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Kayleen Ruiz, Recruitment Consultant on +350 200 69999.

We have a variety of jobs within the Online Gaming sector ranging from £25k-£100k, so if this one is not suitable please get in touch to discuss other exciting opportunities you can apply for.

This advert is posted by SRGEurope (, a UK based recruitment consultancy, on behalf of one of our client's. All of our job adverts are for live jobs that we are pro-actively recruiting for.


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