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German Speaking Customer Service Executive

Job Details

Gibraltar, Gibraltar Salary: Plus Benefits
Sector: iGaming Type: Permanent
Start Date: ASAP Contact: Kirsten Jefferson

German Speaking Customer Service Executive | Competitive Salary and benefits including bonus, healthcare and relocation assistance | Gibraltar

SRGEurope has been appointed to recruit an experienced German Speaking Customer Service Executive to join a high profile and fast growing company in Gibraltar. The selected German Speaking Customer Service Executive candidate must be a native German speaker and must have Call Centre Experience. Relocation assistance if available for candidates living in the EU.

German Speaking Customer Service Executive Responsibilities:

  • Provide a high level of support to customers via phone, email and chat on a range of issues
  • Maximise customer retention through promotion of various products, activities, bonus offers etc;
  • Communicate & cooperate with other departments as required;
  • Take an active interest in driving process and quality improvements across the department;
  • Fulfilment of other tasks specific to your language community as required;
  • To maximise revenue opportunities by offering relevant deposit methods;
  • Testing of new games, products and software as required.

German Speaking Customer Service Executive Requirements:

  • Native level of German
  • Excellent proven Customer service experience - Call Centre
  • Internet experience and awareness
  • Excellent written and oral communication skills
  • Patience and diplomacy and a high level of trust
  • Strong interpersonal skills
  • Please Note That The Successful Individual Will Have To Be Flexible To Cover Evenings And / Or Weekends On A Rotation Basis.

The Company

Our client offers ample opportunities to progress your career. Relocation assistance is available for candidates living within the EU.

To Apply

If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at support@srgeurope.com or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.

Call Centre | Customer Service | German | Gibraltar | SPAIN | EU |