Collections Negotiator (Case Manager) - Debt Management

Job Details

Warrington, Cheshire Salary: Plus benefits
Sector: Accounting & Finance Type: Permanent
Start Date: ASAP Contact: Kirsten Jefferson

Collections Negotiator (Case Manager) - Debt Management | £22,000 starting salary + BUPA + PENSION + 25 days annual leave and excellent career opportunities | Warrington, UK

SRGEurope have been appointed to recruit for a Collections Negotiator (Case Manager) on behalf of leading solicitors in Warrington. The successful Collections Negotiator (Case Manager) can look forward to working in a target driven, fast-paced environment with career progression for the right person.

Collection Negotiator (Case Manager) Responsibilities will include but not be limited to:

  • You will undergo a thorough training program in order to become conversant with the legal process involved in debt recovery; confident in problem solving accounts and build on your negotiation skills
  • Telephone contact to negotiate repayment terms or settlement options
  • Establish debtor financial position and assess for vulnerability/hardship
  • Discuss arrange payment method
  • Monitor payment arrangements
  • Chase arrears and review arrangements
  • Deal with routine correspondence

Collection Negotiator (Case Manager) will possess:

  • GCSE grade C or above in English and Maths or equivalent
  • A background in debt recovery, negotiation, sales or finance is ideal OR Previous customer service experience within a call centre environment
  • Previous debt management experience beneficial
  • Strong communication and negotiation skills
  • Strength of character and resilience
  • Clear credit record / DBS check

The Company

This client has is a highly establish and successful organisation. They offer continued training, development and support and the opportunity for career progression.

To Apply

If you would like to proceed to the next stage press apply now, if you want to know more e-mail us at or call us on 0207 183 6462 we look forward to hearing from you.

Case Manager | Debt | Solicitor | Finance | Call Centre | Payment | Sales| Recovery| Collections | Negotiation | Manchester | Liverpool | Warrington | Customer Service |