Job Details
Gibraltar, Gibraltar | Salary: Negotiable |
Sector: Crypto Careers | Type: Permanent |
Start Date: ASAP | Contact: Ebony Jacks |
Client Relations Supervisor | Competitive Salary | Cryptocurrency | Gibraltar
SRGEurope has been appointed to recruit a Client Relations Supervisor to join a dynamic start-up Cryptocurrency company. The Client Relations Supervisor will help to create and lead a professional Customer Service team ensuring the highest possible customer service is provided at all times.
Client Relations Supervisor Key Responsibilities:
-
Support team management and perform management duties when the Manager is absent
- Assist with the creation of customer help pages and procedures/policies
- Supervision and monitoring of the team ensuring that policies and procedures are followed
- Assist in the the recruitment process and training of new team members
- Hold regular team meetings
- Generate and share report results with the team and management
- Provide a high level of customer services, including answering customer queries and covering customer complaints when needed
Client Relations Supervisor Experience and Skills:
- Excellent English communication skills
- Previous people management skills
- A keen interest in the Blockchain industry
- Proactive and willing to take ownership
- Experience interviewing and providing employee training
- Ability to multitask
- Highly motivated with the ability to also motivate team members
To Apply
If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at support@srgeurope.com or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.
Cryptocurrency | Blockchain | Customer Service | Team Leader | Clients | Online | Supervisor