|Gibraltar, Gibraltar||Salary: Plus benefits|
|Sector: iGaming||Type: Permanent|
|Start Date: ASAP||Contact: Ebony Jacks|
Client Relations Specialist | Competitive Salary | Cryptocurrency | Gibraltar
SRGEurope has been appointed to recruit a Client Relations Specialist to join a dynamic start-up Cryptocurrency company. We are looking for a Client Relations Specialist who have a proactive approach, a strong work ethic and an appreciation of the importance of excellent customer service.
Client Relations Specialist Key Responsibilities:
- Handling customer enquiries via e-mail, phone and chat
- Understanding Standard Operating Procedures and delivering service / quality standards to agreed levels
- Provide feedback to relevant departments/management team in order to improve the services offered
- Assist with the creation of client relation manuals, procedures and policies
Client Relations Supervisor Experience and Skills:
- Excellent English communication skills
- Previous customer service experience
- A keen interest in the Blockchain industry
- Previous KYC experience an advantage.
- Proactive and willing to take ownership
- Willing to work shifts, evenings and weekends
- Ability to multitask and prioritise workload
If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at firstname.lastname@example.org or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.
Cryptocurrency | Blockchain | Customer Service | Clients | Online | KYC