Client Relations Specialist

Job Details

Gibraltar, Gibraltar Salary: Plus benefits
Sector: iGaming Type: Permanent
Start Date: ASAP Contact: Ebony Jacks

Client Relations Specialist | Competitive Salary | Cryptocurrency | Gibraltar

SRGEurope has been appointed to recruit a Client Relations Specialist to join a dynamic start-up Cryptocurrency company. We are looking for a Client Relations Specialist who have a proactive approach, a strong work ethic and an appreciation of the importance of excellent customer service.

Client Relations Specialist Key Responsibilities:

  • Handling customer enquiries via e-mail, phone and chat
  • Understanding Standard Operating Procedures and delivering service / quality standards to agreed levels
  • Provide feedback to relevant departments/management team in order to improve the services offered
  • Assist with the creation of client relation manuals, procedures and policies

Client Relations Supervisor Experience and Skills:

  • Excellent English communication skills
  • Previous customer service experience
  • A keen interest in the Blockchain industry
  • Previous KYC experience an advantage.
  • Proactive and willing to take ownership
  • Willing to work shifts, evenings and weekends
  • Ability to multitask and prioritise workload

To Apply

If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.

Cryptocurrency | Blockchain | Customer Service | Clients | Online | KYC

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