Client Relations Specialist

Client Relations Specialist | Competitive Salary | Cryptocurrency | Gibraltar

SRGEurope has been appointed to recruit a Client Relations Specialist to join a dynamic start-up Cryptocurrency company. We are looking for a Client Relations Specialist who have a proactive approach, a strong work ethic and an appreciation of the importance of excellent customer service.

Client Relations Specialist Key Responsibilities:

• Handling customer enquiries via e-mail, phone and chat
• Understanding Standard Operating Procedures and delivering service / quality standards to agreed levels
• Provide feedback to relevant departments/management team in order to improve the services offered
• Assist with the creation of client relation manuals, procedures and policies

Client Relations Supervisor Experience and Skills:

• Excellent English communication skills
• Previous customer service experience
• A keen interest in the Blockchain industry
• Previous KYC experience an advantage.
• Proactive and willing to take ownership
• Willing to work shifts, evenings and weekends
• Ability to multitask and prioritise workload

To Apply

If you would like to proceed to the next stage press apply now, if you just want to know more e-mail us at support@srgeurope.com or to call us for Gibraltar +350 200 69999, for UK 0207 183 6462 we look forward to hearing from you.

Cryptocurrency | Blockchain | Customer Service | Clients | Online | KYC