Business Analyst - CRM

Job Details

Málaga, Spain Salary: + Benefits
Sector: Tech Type: Permanent
Start Date: ASAP Contact: Clare Cogan

Business Analyst - CRM | Competitive salary + excellent bonus, benefits package, relocation assistance |Malaga

SRGEurope has been appointed to recruit an experienced Business Analyst - CRM to join a high profile and fast growing online gaming company in Malaga. Our client is dynamic, creative, and has an incredibly talented work-force.

Key Responsibilities

  • Capture business requirements for the group of products and tools under CRM solutions.

  • Continuous market research to help identify improvements to existing products and tools.

  • Translate business requirements into functional and non-functional requirements using agile artefacts.

  • Identify customer journeys and user flows and incorporate them into the analysis and

  • Requirements for each deliverable.

  • Analyse and manage any day-to-day requirements changes keeping business sponsors and agile delivery teams updated.

  • Manage business requirements across multiple agile development teams.

  • Maintain existing product knowledge base Develop and implement the strategic plan that guides the direction of the product development with a view to growing the Gaming revenues across all brands.

Skills and experience

  • Confident in stakeholder's management and gathering requirements techniques.

  • Experienced in documenting business requirements using Agile artefacts.

  • Strong attention to detail coupled with the ability to see ahead.

  • Well-versed in Agile, Scrum and competing methodologies.

  • Relevant degree (Math, Computer Science, Engineering background preferred)

  • Relevant experience and background knowledge (Betting and Gambling preferred)

  • Familiar with Atlassian suite (Jira, Confluence)

  • Able to work in a fast-paced, fast-changing environment.

To Apply

If you are interested in this role press apply now and if you want to know more e-mail us at or alternatively call +350 200 69999 for Gibraltar or 0207 183 6462 for UK.

Business Analyst| CRM | Gaming | Agile | Jira | Confluence | Atlassian suite