CRM Executive - Danish Speaking

CRM Executive - Danish Speaking | Gaming | Gibraltar | £35 - £45k | Onsite

Danish speaking CRM Executive required for an exciting gaming company based in Gibraltar. The successful candidate will be a bright and enthusiastic person who is passionate about marketing and providing an exceptional player experience.

You will work closely with the CRM Manager to develop and improve player communications, build engaging campaigns, and coordinate promotions across various channels including email, SMS, Push, and Direct Mail. You will also work with the in-house product team to ensure that all messaging is accurate and on brand. This position requires close collaboration with various teams to support the company's expansion plans.

What's on offer to you?

• Competitive Salary + Excellent Benefits + Bonus

• Relocation package if required

• Career changing opportunity with one of the most innovative online gaming companies

What You Will Be Doing

• Help to plan, create, optimise and execute CRM campaigns in conjunction with the bingo and arcade promo calendar and product launches to drive retention and reactivation

• Take ownership of copy for multi-channel campaigns, keeping within the company's tone of voice and branding

• Brief creative into our Design team providing amends and feedback

• Work alongside our Data and Insights teams to analyse the success of CRM campaigns and inform future campaigns and segmentation

• Support the CRM Manager with regular reporting providing strategic recommendations and key insights

• Be seen as an expert for promotions in the business, with a keen eye on what the competition are doing.

• Liaise with stakeholders to ensure promotions are compliant and receive maximum exposure.

• Set up regular promotions using CMS and player management tools

• Use player feedback via the insights and chat teams to inform promo creation.

• Assist in the tracking of KPIs for promotional campaigns

• Work with design and technical teams to manage the set up and creative production of the promotional calendar

• Project management of key promotional initiatives such as Advent and Free Fiver.

What You Will Need to Succeed In This Role

• Self-starter, comfortable working independently as well as part of a matrix structure

• Collaborative style, accustomed to brainstorming, measuring, testing, and iterating in search of optimal ROI and entertainment value

• Excellent verbal and written communication skills, with an ability to research, analyse and report on numerous and complex topics in a clear and concise manner

• Strong communicator comfortable collaborating with both technical and player focused colleagues

• A creative thinker - always considering new features that can deliver customer value and add value to the business

• Well organised with a systematic approach to work and close attention to detail

• Have a flexible approach and adaptable to learn new skills / work with new tools

• Understanding of the online gaming industry

To Apply

If you are an experienced CRM Executive, and this is the challenge that you are looking for in your career, get in touch with me today. Please click on the 'apply' button and upload your CV and a Cover Letter or alternatively contact Rhona Tattersall, Recruitment Consultant by email Rhona.tattersall@srgeurope.com or call Gibraltar +350 200 69999.

Keywords: CRM Executive |CRM | Promotions | Danish | iGaming | Data